Privacy Policy

Last updated: October 6, 2026

1. About this policy

ROUKY LLC, which operates the Homely store at try-homely.com, cares about your privacy. This policy describes what personal data we collect, why we collect it, who we share it with and what rights you have. We handle your data in line with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and, where it applies to you, the EU General Data Protection Regulation (GDPR).

By using our website or placing an order, you acknowledge the practices described in this policy.

2. Who is responsible for your data

ROUKY LLC – 30 N Gould St Ste N, Sheridan, Wyoming 82801, United States
Email: support@homely.com

3. What data we collect

Data you give us:

Your first and last name
Your email address
Your shipping and billing addresses
Your phone number, if you choose to provide it
Payment details, which are processed securely by Shopify and our payment providers. We never see or store your full card number.

Data collected automatically when you browse:

Your IP address
Your browser and device type
The pages you visit and how long you stay
How you reached our site (for example a Meta ad or a search engine)
Cookies and tracking pixels (see section 7)

Data related to Meta (Facebook and Instagram): our website uses the Meta Pixel, which may record actions such as pages and products viewed, items added to your cart and purchases.

4. Why we use your data

Purpose	Legal basis
Processing and delivering your orders	Performance of our contract with you
Sending order confirmations and tracking updates	Performance of our contract with you
Customer support, returns and refunds	Performance of our contract with you
Marketing emails	Your consent
Personalized ads on Meta platforms	Your consent
Understanding how our site is used and improving it	Our legitimate interest
Meeting legal, tax and accounting requirements	Legal obligation

5. Who we share your data with

We do not sell your personal data. We only share it with partners who help us run the store:

Shopify Inc., the platform that hosts our store
Meta Platforms (Facebook and Instagram), for advertising
Shipping carriers, to deliver your orders
Payment providers, to process your payments securely

Each of these partners has its own privacy policy and is contractually required to protect your data.

6. International transfers

Our company and our main providers, including Shopify and Meta, operate in the United States. If you are located outside the United States, your data may be transferred there. Where required, these transfers rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

7. Cookies and the Meta Pixel

Essential cookies make the site and your cart work. They do not require your consent.
Analytics cookies help us measure traffic and improve the site.
The Meta Pixel measures how well our Facebook and Instagram ads perform and helps show you relevant ads.

You can manage your choices through our cookie banner or your browser settings. To limit ad tracking by Meta, visit facebook.com/adpreferences.

8. How long we keep your data

Type of data	How long we keep it
Order records	10 years, for tax and accounting purposes
Customer account and contact data	3 years after your last activity
Email marketing data	Until you unsubscribe
Cookies and browsing data	Up to 13 months

9. Your rights

Depending on where you live, you may have the right to:

Access your data and get a copy of it
Correct inaccurate data
Ask us to delete your data
Limit how we use your data
Object to the use of your data for marketing
Receive your data in a portable format
Withdraw your consent at any time (this does not affect processing done before)

If you live in California, you also have the right to know what personal information we collect and to opt out of its sale or sharing. We do not sell personal information.

To exercise any of these rights, email us at support@homely.com. We will reply within 30 days and may ask you to confirm your identity. You may also contact your local data protection authority, where applicable.

10. Security

We use technical and organizational measures to protect your data. Our store runs on Shopify, which is certified PCI DSS compliant for payment security.

11. Children

Our store is not intended for children under 13, and we do not knowingly collect their personal data.

12. Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.

13. Contact